Frequently Asked Questions
How old do I need to be to enter?
It depends! Our events have age restrictions from 16+ to 21+. Please check the show pageto verify the age requirement for the event you're interested in going to. All shows require a government-issued photo ID or passport to enter. Our lovely security guards are present at all shows to check IDs and ensure your safety!
I bought advance tickets online using a credit card. Do I need to have the card to get in?
No! You just need to come with your ticket, either printed, as a PDF on your phone or within the Eventbrite app (which you can download here
How do I get to Elsewhere?
Elsewhere is located at 599 Johnson Avenue in Brooklyn. The nearest subway stations are along the [L] train: a 5 minute walk from the Jefferson St. stop and a 15 minute walk from the Morgan Ave. stop.
I think I lost something at Elsewhere. Do you have a lost & found?
Totally! Please email email@example.com, and someone will get back to you as soon as possible to help try to locate your lost items.
Is Elsewhere handicap accessible?
Elsewhere is wheelchair accessible but some areas require escort for elevator access. Reserved seating or viewing areas can sometimes be pre-arranged as well. Please email firstname.lastname@example.org to give us a heads up, or ask security or a manager for assistance when at the venue.
Please also note that the sound system can be loud and that strobe lights are frequently used at both concerts and parties.
If you have a special need not mentioned here and would like to know if we can accommodate it, please reach out to email@example.com and we will be sure to respond as quickly as possible.
Is there a coat check?
Yes! We operate a coat check for our events in the performance spaces in Elsewhere Hall and Zone One. Coat check is optional for all live shows (except for backpacks and large bags), but for the safety of your belongings later in the night, we operate a mandatory check policy for our club nights.
Is there re-entry?
No, your exit is final when you leave Elsewhere. But we've got a lot to offer inside: a hideaway bar upstairs with seating if you need a break from the action, a small food menu if you're hungry, multiple performance rooms to explore, and an art gallery!
Can I smoke inside the venue?
No! For the love of God, there is absolutely no smoking allowed anywhere inside the venue, neither analog or electronic! We do offer a large courtyard outside where you are allowed to smoke, but please dispose of your butts in the receptacles! Let's keep the place clean!
How do I perform at Elsewhere?
As card-carrying music nerds, we're always interested in finding & hearing new artists. If you're interested in performing at Elsewhere, please send a detailed message to PopGun Presents at firstname.lastname@example.org - include your artist name, target dates, performance history in NYC, links to your music, etc.
Can I take pictures at the show?
Yes, you're allowed to take photos / gram / snap / story / tweet / etc. from your phone or simple point-and-shoot cameras for personal memorybanking, social media glory, and general enjoyment, but please leave fancy SLRs and bulky lighting gear at home.
We also kindly ask that you be mindful while taking photo & video: please respect the performance, and the audience around you.
If you are trying to produce high-quality content for commercial or promotional purposes, you must be authorized in advance by reaching out to email@example.com.
Can I get a refund on my ticket?
We do not issue refunds or exchanges for ticket purchases. All sales are final! We are not able to offer refunds for unused tickets or for patrons who are denied entry due to invalid ID for admittance to an age restricted event. As sometimes occurs, events are subject to change in date, time, and opening acts.
In the case of an event cancellation, refunds will be provided via the point of purchase used. Resale of any ticket at a price greater than the original ticket price is absolutely prohibited. We have the right to revoke or reclaim possession of any tickets from the buyer who violates such restrictions.
Do I need to bring ID?
Yes! For everyone's safety, government-issued photo ID or passport is required for entry to ALL Elsewhere events.
599 Johnson Avenue
Brooklyn, NY 11237
For all booking inquiries:
For Landscape art program inquiries:
Molly Surno, Art Director
For venue rental inquiries:
Megan Hughes, Private Events Director
For all general questions, comments, concerns: